Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-paint-services.collision-talk.com (referred to as “Auto Paint Services,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we collect, use, and safeguard personal data in accordance with international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s User Data Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and processing, and we encourage you to review these policies before using such services.

Processing Activities

This Privacy Policy outlines the practices for:

  • Users who access and utilize our applications and services as authorized users
  • Visitors to our websites who engage with the content and features
  • Individuals who subscribe to our newsletters, provide feedback, or interact with us through various communication channels

Personal Data Collection

We collect multiple types of personal data, including:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data related to transactions, including credit/debit card numbers, expiration dates, and billing addresses, used for processing payments on our platform.
  3. Financial Information: This may include bank account details, investment portfolios, or other financial records, which we collect when you use our services related to financial management.
  4. Purchase Information: Details about products or services purchased from us, including quantities, transaction dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, or mobile phone numbers for the purpose of delivering targeted advertising and improving user experience.
  6. Location Data: Information about your geographical location when you access our services, used to provide location-based services and personalized content.
  7. Feedback: Any comments, suggestions, reviews, or ratings you provide to enhance our products and services.
  8. Social Media Information: Data from social media platforms (if connected to your account) such as user preferences, posts, and interactions.
  9. Product Information: Details about products you view, search for, or purchase on our e-commerce platform, including product specifications and preferences.

We collect this data through various means: user input forms, online surveys, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience while using our services and for analytical purposes. Cookies are small text files stored on your device that perform several functions:

  • Strictly Necessary: These ensure basic functionalities of the website, such as enabling secure log-ins or maintaining user preferences.
  • Preference: Cookies here remember your settings, language preferences, and other customizations to personalize your experience.
  • Analytics: They collect information about how you interact with our websites, including page visits, referrer URLs, and device details, to analyze trends and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose it serves:

  • Account information is retained until your account is active or until you request its deletion.
  • Payment and financial data are kept for a period required by financial regulations and then securely deleted or anonymized.
  • Purchase history may be stored for order tracking, customer support, and analytics purposes, after which it is eliminated.
  • Location data is typically retained temporarily to provide location-based services but not longer than necessary.

Once the purpose of data collection is fulfilled, or when no longer required by law, we delete or anonymize the personal data securely.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to protect sensitive information from unauthorized access.
  • Secure Processing: Our third-party service providers adhere to strict security standards, ensuring that they handle data securely.
  • Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its current use.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: Limiting the processing of your data under specific conditions.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact our Privacy Team via the details provided below. We will respond to your request in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data protection, or this policy, or to exercise your rights:

We appreciate your trust in our services, and we are committed to maintaining a transparent and secure environment for all users.